Refund & Delivery Policy
Delivery Policy
1. Service Delivery Timeline
Once payment is successfully processed, access to our Binary Options Signals will be granted within 24 hours. All signals and related services are delivered electronically via email, our website dashboard, or other specified digital platforms.
2. Account Activation
Users will receive an email confirmation with login credentials and instructions for accessing our services. Ensure that the email address provided during registration is accurate to avoid delivery delays.
3. Service Availability
Signals are provided based on market conditions and may vary in frequency. Delivery of signals is subject to uninterrupted internet connectivity and platform functionality.
4. Non-Delivery
If you do not receive your service access or signals within the specified time, please contact us immediately at hello@superfx.pro.
Refund Policy
1. Refund Eligibility
Refunds are available only under the following conditions:
- Non-delivery of services due to technical issues on our end.
- Duplicate payments made by the user.
2. Non-Refundable Cases
Refunds will not be issued for:
- Dissatisfaction with the service due to market fluctuations or outcomes.
- Incomplete use of the service or unused subscription periods.
- Violation of our terms of service or misuse of the platform.
3. Refund Request Process
To request a refund, email us at hello@superfx.pro with the following details:
- Full name and registered email address.
- Proof of payment (e.g., transaction ID or receipt).
- Reason for the refund request.
All refund requests will be reviewed within 7 business days, and eligible refunds will be processed within 14 business days.
4. Payment Method
Refunds will be credited back to the original payment method used during the purchase.
Changes to the Policy
SuperFx LLC reserves the right to update or modify this policy at any time. Any changes will be communicated via email or posted on our website.
Contact Us
If you have any questions or concerns regarding this policy, please contact us at:
SuperFx LLC
10025 E Deep Creek Blvd, Hastings, FL 32145-9146, USA
Email: hello@superfx.pro